
Senior Technical Program Manager, FEWS NET – Part-Time
American Institutes for Research
part-time
Posted on:
Location Type: Remote
Location: California • Illinois • United States
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Salary
💰 $63 - $84 per hour
Job Level
Tech Stack
About the role
- Lead Agile project management across multiple, interrelated technology workstreams, serving as Scrum Master for multiple development teams.
- Plan, facilitate, and document all Agile ceremonies, including stand-ups, sprint planning, sprint demos, and retrospectives.
- Administer and govern Jira and Confluence environments, including project configuration, workflows, dashboards, reporting, and service desk operations.
- Manage and maintain the backlog of work for the technology platforms.
- Coordinate work across multiple platform teams using a “Scrum of Scrums” or technical leads-level scrum to ensure alignment of priorities, dependencies, and delivery timelines.
- Develop and maintain integrated quarterly and annual work plans across platforms, aligning deliverables with task orders, budgets, and client priorities.
- Serve as the primary coordination bridge between technical teams, program leadership, and clients, translating requirements into actionable plans and communicating progress, risks, and tradeoffs.
- Lead preparation of client-facing deliverables, including quarterly and annual progress reports, sprint demos, and strategic planning materials.
- Oversee helpdesk operations and service-level performance, ensuring timely intake, prioritization, and resolution of requests.
- Support strategic planning and roadmap development for FEWS NET technology platforms, facilitating discussions on future capabilities, technical debt, and platform integration.
- Identify and proactively manage project risks, dependencies, and resource constraints across teams and platforms.
- Foster a collaborative, transparent, and inclusive working environment for globally distributed teams.
Requirements
- Master’s degree with 6 years of relevant experience, or Bachelor’s degree with 8 years of relevant experience.
- Demonstrated experience managing complex software or data platform projects using Agile/Scrum methodologies.
- Proven ability to manage multiple concurrent workstreams or platforms, including cross-team dependency management and integrated planning.
- Strong Jira and Confluence administration experience, including workflow design, reporting, dashboards, and service desk configuration.
- Experience running full Agile delivery cycles, from backlog development through sprint execution, demos, and retrospectives.
- Ability to operate at both project and program levels, balancing near-term delivery with longer-term strategic alignment.
- Excellent communication skills, with experience producing client-facing reports and facilitating stakeholder meetings.
- Experience working with distributed, multidisciplinary teams (software engineers, data scientists, GIS specialists, UX/design, and operations).
- Strong organizational skills, with the ability to prioritize work, manage competing demands, and maintain delivery momentum in resource-constrained environments.
- Familiarity with data platforms, web applications, and modern software development practices (CI/CD, cloud hosting, APIs) sufficient to engage credibly with technical teams.
- Experience working on donor-funded or government-funded projects, including alignment to task orders, reporting requirements, and stakeholder governance structures.
- Ability to lead with diplomacy and clarity, fostering alignment across teams while respecting existing workstream ownership.
Benefits
- AIR’s Total Rewards Program
- Competitive salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile project managementScrum Masterbacklog managementworkflow designreportingsprint executionCI/CDcloud hostingAPIsdata platform management
Soft Skills
communication skillsorganizational skillscollaborationstakeholder managementdiplomacytransparencyinclusivityprioritizationrisk managementstrategic alignment
Certifications
Master’s degreeBachelor’s degree