American Hotel & Lodging Association

Account Manager

• Own defined growth segments with clear revenue and new member growth targets
• Lead the full business development lifecycle including prospecting, discovery, value positioning, proposal development, negotiation, and closing partnerships
• Identify underpenetrated portfolios and develop enterprise partnership opportunities with hospitality organizations and portfolio owners.
• Build structured engagement strategies for management companies, ownership groups, and associations
• Build and maintain a qualified sales pipeline sufficient to achieve revenue and enrollment targets.
• Develop and execute partnership strategies with DMOs/CVBs that drive measurable property enrollments
• Cultivate relationships with hospitality associations, travel buyers, and ecosystem stakeholders
• Collaborate with the Account Management team to ensure smooth transition of newly established partnerships and alignment on portfolio expansion opportunities.
• Maintain disciplined HubSpot CRM pipeline management, forecasting, and reporting
• Ensure leads generated through conferences, events, partner channels, and outbound outreach are documented, assigned, and actively worked
• Contribute to development of sales processes, partnership launch protocols, and playbooks
• Articulate the business case for certification using data-driven frameworks including operational efficiency, RFP competitiveness, brand positioning, and asset value
• Translate market insights into feedback that strengthens the program’s value proposition

Senior Manager, Market Development – Strategic Partnerships