Claims Associate

American Global Logistics

Claims Associate supporting claims administration, analytics, and reporting at American Global, a construction insurance and surety brokerage. Progressing into General Liability and Automobile claims handling.

Posted 8/19/2026full-timeWhippany • New Jersey, New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims administration, including data analysis, client relationship management, and compliance with insurance licensing requirements. Proficient in utilizing claims technology and reporting tools to support decision-making and enhance operational efficiency.

Highest-signal resume keywords

Claims AdministrationData AnalysisClient Relationship ManagementClaims Technology ProficiencyGeneral Liability Claims Handling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Data AnalysisClaims ReportingLoss Run ReconciliationDocumentation ManagementGeneral Liability ClaimsAutomobile Claims

Soft Skills

Excellent Communication SkillsTime ManagementAttention to DetailProfessionalismAdaptability

Tools & Technologies

RMISOrigamiTailwindsEPICExcel

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Claims AdministrationInsurance Data AnalyticsClient StewardshipCarrier ReportingConfidential Information Handling

About the role

Key responsibilities & impact

Support day-to-day claims administration, including new loss reporting, claim system updates, documentation, filing, and follow-up with carriers and adjusters
Maintain accurate internal claims records, account assignments, claim review schedules, carrier reporting instructions, and client claim kits
Reconcile claim information between internal systems and carrier loss runs, ensuring data accuracy and completeness
Analyze claims data and loss trends to identify patterns, support client discussions, and develop meaningful reports and actionable insights
Build and maintain relationships with clients, carriers, third-party administrators, adjusters, and internal partners while delivering customer service
Participate in client stewardship meetings, carrier claim reviews, capabilities presentations, and investigative research as appropriate
Complete structured claims training, mentoring, and professional development with the goal of progressing into direct claims handling responsibilities
As experience develops, assist with and ultimately handle General Liability and Automobile claims, including coverage review, investigation, evaluation, documentation, communication, and resolution under appropriate supervision
Maintain required insurance licensing and continuing education requirements
Perform additional responsibilities as needed

Requirements

What you’ll need

Bachelor’s Degree preferred or related work experience
Excellent written and verbal communication skills
Time Management / Prioritization
Strong attention to detail
High level of professionalism
Ability to embrace change and innovation as the industry evolves
Demonstrated comfort working with claims technology, data, spreadsheets, and reporting tools
Ability to appropriately handle confidential and sensitive information
Interest in developing into a claims handling role and learning General Liability and Automobile claims
Experience analyzing and processing claims data to identify trends, reconcile information, and support client recommendations preferred
Experience with RMIS, Origami, Tailwinds, EPIC, Excel, or similar claims/data platforms preferred
2 to 5 years of carrier experience preferred
Prior experience in claims administration, claims reporting, loss runs, or insurance data analytics preferred
Valid driver’s license and reliable transportation required
Ability to travel as required

Benefits

Comp & perks

Comprehensive Benefits Package
Collaborative and innovative environment
Culture of continuous learning and professional development
Competitive salary package
401k with above-average employer match of up to 5% of your salary
Leadership training and support
Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)
Education and Student Loan Assistance