Property Field Claims Adjuster

American Family Insurance

Property Field Claims Adjuster handling homeowner property claims in Baltimore, MD. Conducting investigations, evaluations, and negotiations to resolve claims effectively.

Posted 6/16/2026full-timeBaltimore • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $57,000 - $94,000 per yearWebsite

About the role

Key responsibilities & impact

Handle homeowner property field claims in Baltimore, MD
Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, and other adjusters
Identify complex issues and seek assistance as needed
Handle claims on a good faith basis
Conduct on-site inspections when needed, evaluate damages, and handle claim negotiations
Respond to customer inquiries, make appropriate decisions, and close files as needed
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses

Requirements

What you’ll need

Demonstrated experience providing customer-driven solutions, support, or service
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
Demonstrated experience handling moderately complex claims, or other equivalent experience
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
Valid driver's license required plus an acceptable driving record
Obtain state specific property casualty claims licensing as required

Benefits

Comp & perks

Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlinginvestigationon-site inspectionsclaim negotiationspolicy interpretationdamage evaluationcustomer servicemulti-line claimscasualty coveragesclaims licensing

Soft Skills

customer-driven solutionsdecision makingproblem solvingcommunicationnegotiationattention to detailorganizational skillscollaborationadaptabilitycritical thinking

Certifications

property casualty claims licensingvalid driver's license