Legal Complex Litigation Director

American Family Insurance

Director overseeing legal strategy and litigation for American Family Insurance. Leading litigation team and managing high complexity claims litigation with a focus on driving favorable outcomes.

Posted 6/16/2026full-timeMadison • Massachusetts, Wisconsin • 🇺🇸 United StatesLead💰 $172,000 - $294,000 per yearWebsite

About the role

Key responsibilities & impact

Provide primary direction for the defense and legal strategy for litigation commenced against the company.
Supervise outside counsel to assure the representation of the company is of a scope and quality appropriate to the nature of each case and is observing the applicable rules of professional conduct for attorneys.
Lead a team of Litigation professionals including attorneys and litigation adjusters responsible for managing challenging enterprise claims litigation.
Oversee and manage the performance and outcomes of a portfolio of high complexity and high severity claims litigation.
Assure efficient management of litigation expenses and driving favorable loss outcomes.
Use data to improve litigation outcomes including monitoring KPI's, and trend analyzation in severity, trial outcomes, cycle times and legal expenses.
Collaborate with panel and staff counsel as appropriate while driving resolution strategies that balance customer, financial and reputational considerations.
Oversee trial readiness and selection of matters appreciate for trial within the complex litigation team and monitor emerging legal and litigation trends and share key insights with team.
Attract, develop, and retain a highly engaged team that contributes to overall success of the enterprise and escalate any significant matters to executive leadership.
Communicate and support organizational mission, vision, values, policies and practices.
Oversee the representation or represent the corporation in administrative forums and court on behalf of the corporation.

Requirements

What you’ll need

Demonstrated effective leadership skills.
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience managing a portfolio of complex litigation including high severity bodily injury and catastrophic loss matters
Demonstrated experience with complex insurance coverage issues as well as extra contractual and bad faith matters
Demonstrated litigation management experience
Demonstrated financial acumen in indemnity and expense management including reserving, expense management, budget management, and key insurance ratios
Demonstrated ability to translate data into actionable litigation strategies
Demonstrated experience providing practical legal analysis in complex and sensitive legal matters
Solid knowledge of the legal, regulatory, and administrative procedures pertaining to the insurance industry
Admission to State Bar

Benefits

Comp & perks

comprehensive medical, dental, vision and wellbeing benefits
competitive 401(k) contribution
pension plan
annual incentive
9 paid holidays
paid time off program (23 days accrued annually for full-time employees)
student loan repayment program
paid-family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

litigation managementdata analysisKPI monitoringtrial readinesslegal analysisinsurance coverage issuesbudget managementexpense managementindemnity managementclaims management

Soft Skills

leadershipcustomer-driven solutionsteam developmentcommunicationcollaborationstrategic thinkingproblem-solvingorganizational skillsengagementinsight sharing

Certifications

State Bar admission