Senior Property Field Claims Adjuster

American Family Insurance

Senior Property Field Claims Adjuster responsible for handling homeowner property field claims primarily in Lawrenceville, GA. Position involves investigating claims, scheduling inspections, and mentoring junior adjusters.

Posted 5/6/2026full-timeLawrenceville • 🇺🇸 United StatesSenior💰 $69,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Investigates origin and cause of claims by contacting the appropriate parties
Identifies complex issues and seeks assistance as needed
Handles claims on a good faith basis
Conducts on-site inspections when needed, evaluates damages and handles claim negotiations
Responds to customer inquiries, makes appropriate decisions, and closes file as needed
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages
Makes independent decisions and self-supervises most files
Proactively provides all parties with claim process and status as appropriate
Serves as a mentor and subject matter expert for less experienced adjusters

Requirements

What you’ll need

Valid driver's license required plus an acceptable driving record
Obtain state specific property casualty claims licensing as required
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated experience handling 1st and 3rd party, multi-line claims
Extensive knowledge and understanding of policies and endorsements
Extensive knowledge of each phase of the claim handling process
Experience in field property claims adjusting
Xactimate experience required

Benefits

Comp & perks

Access to comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingfield property claims adjusting1st party claims3rd party claimsmulti-line claimsXactimatepolicy interpretationdamage evaluationclaim negotiationscustomer-driven solutions

Soft Skills

independent decision makingself-supervisionmentoringcommunicationproblem solvingcustomer serviceproactive supportcollaborationnegotiationcritical thinking

Certifications

state specific property casualty claims licensingvalid driver's license