Lead Vendor Management Advisor
American Family Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Madison • Massachusetts • Wisconsin • United States
Visit company websiteExplore more
Salary
💰 $88,000 - $145,000 per year
Job Level
About the role
- Lead the end-to-end management of critical third-party partnerships
- Serve as the central contact for complex contracts, navigating high-stakes negotiations, improving, and mitigating operational, financial, and reputational risks
- Define sourcing strategy and scope for enterprise events and critical vendor initiatives; identify/qualify opportunities by spend, value, risk, and capacity; align sponsors, approvals, resources, and lead cross-functional delivery
- Establish supplier governance as the primary liaison; facilitate joint business planning and executive business reviews to align supplier roadmaps, capabilities, and performance to strategy and stakeholder needs
- Negotiate Tier 1 contracts/SOWs and complex renewals to optimize commercial terms, payment strategies, incentives, and rebates
- Serve as contract SME: ensure approval/standards compliance and support stakeholders through the full vendor lifecycle (award, management, renewal, termination)
- Promote the value of sourcing/vendor management; provide reporting on spend, pipeline/activity, supplier performance, risks, TCO, and realized value
- Build leadership relationships within assigned business units; act as primary point of contact and translate business goals into supplier requirements
- Lead end-to-end Tier 1 RFx and contract projects; drive process and service improvements, including governance and performance management routines
- Set and manage supplier performance expectations via SLAs, scorecards, and metrics; partner on improvement plans and corrective actions
- Identify and mitigate supplier risk by ensuring regulatory, security, and policy compliance and supporting business continuity planning
Requirements
- Demonstrated experience providing customer-driven solutions, support or service
- Demonstrated experience in project management methodologies, practices, techniques and tools
- Solid knowledge and understanding of processing systems and processes
- Solid knowledge and understanding of the insurance industry and regulatory environment
- Basic knowledge and understanding of contract negotiations
- Preferred skills: Demonstrated experience in strategic sourcing practices including RFxs, contract negotiation and market intelligence
- Experience with supplier performance management techniques, including KPIs, SLAs and scorecards
- Demonstrated experience employing advanced end-to-end strategic sourcing processes, practices and tools to large, complex spend categories
- Demonstrated experience leading medium to large projects
- Demonstrated experience in contract negotiation techniques, including complex commercial terms and SOW structures
- Demonstrated experience in project management practices
- Experience of goods and services contract terms
- Experience preparing reports, charts and presentations, including performance, risk and value reporting
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract negotiationstrategic sourcingproject managementsupplier performance managementRFx processesKPI developmentSLA managementscorecard developmentrisk managementvendor lifecycle management
Soft Skills
leadershipcommunicationnegotiationrelationship buildingproblem-solvingcustomer servicecollaborationstrategic thinkinganalytical skillsstakeholder management