American Family Insurance

Large Loss Property Field Claims Adjuster, Massachusetts/Connecticut/Rhode Island

American Family Insurance

full-time

Posted on:

Location Type: Hybrid

Location: BostonConnecticutMassachusettsUnited States

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Salary

💰 $88,000 - $145,000 per year

About the role

  • Investigates origin and cause of high exposure claims
  • Determine liability, secure information, reviews coverages, arrange appraisals, and settles claims
  • Handles claims on a good faith basis
  • Conducts on-site inspections when needed, evaluates damages and handles claim negotiations
  • Responds to customer inquiries, makes appropriate decisions, and closes file as needed
  • Interprets and determines policies, leases, by-laws, and contract coverages

Requirements

  • Valid driver's license required plus an acceptable driving record
  • Obtain state specific property casualty claims licensing as required
  • Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories
  • Demonstrated experience providing customer-driven solutions, support or service
  • Demonstrated ability to efficiently and effectively handle complex claims
  • Extensive knowledge of policies and endorsements coverages
  • Successfully applied knowledge of each phase of the claim handling process
Benefits
  • Comprehensive medical, dental, vision and wellbeing benefits
  • 401(k) contribution
  • Pension plan
  • Annual incentive
  • 9 paid holidays
  • 23 days paid time off (accrued annually for full-time employees)
  • Student loan repayment program
  • Paid-family leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims investigationliability determinationclaims negotiationon-site inspectionsdamage evaluationpolicy interpretationcontract coverage analysismulti-line claims handlingclaims handling process
Soft Skills
customer servicedecision makingproblem solvingeffective communication
Certifications
property casualty claims licensingvalid driver's license