
Senior Manager, AI Governance
American Family Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Madison • Massachusetts • Wisconsin • United States
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Salary
💰 $113,000 - $194,000 per year
Job Level
Tech Stack
About the role
- Lead a team of AI Governance specialists to implement American Family's AI Governance strategy
- Manage enterprise-wide AI Governance activities
- Partner with stakeholders in Technology and business to administer AI policies and standards
- Guide the AI Governance team to mature the AI Governance program
- Embed trust, safety, human-centricity, and risk mitigation to ensure responsible use of AI across the enterprise
- Report to the Data and AI Governance Director
- Advance the AI Governance program by reviewing and maturing frameworks and processes to reflect changes in relevant laws/regulations and best practices
- Manage and develop team by setting goals to meet individual and enterprise objectives
- Refine team operations to harden capabilities and improve efficiency
- Oversee training curriculum and socialize responsible AI across the enterprise
- Design and scale technical and process controls to reduce exfiltration of enterprise data
- Conduct and document AI assessments
- Collaborate with Third Party Risk Management to develop and implement effective due diligence of third-party AI
- Organize and partner with the AI Governance Council to ensure AI Governance program remains compliant
- Produce metrics and report on team progress, program maturation, and effectiveness of AI Governance practices
Requirements
- Deep expertise and current understanding of the evolving discipline of AI Governance including best practices, trends, and regulatory landscape (insurance industry-specific knowledge a plus)
- Experience in building, managing, and leading high-performing teams to address complex problems
- Experience working with cross-functional stakeholders to balance organizational priorities related to data privacy, cyber security, innovation, and customer experience
- Ability to communicate clearly and concisely both in writing and orally to inform and influence direct reports, peers, and leaders
- Collaborate and negotiate with colleagues spanning a wide variety of business areas
- Knowledge of techniques, methodologies, and technologies used throughout the AI lifecycle
- Demonstrated experience providing customer-driven solutions, support, or service
- Results oriented with the ability to clearly articulate and deliver business value
- Solid knowledge and understanding of insurance concepts
- 5+ years of AI Governance and management experience plus a bachelor's degree or above
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- 23 days accrued annual paid time off
- Student loan repayment program
- Paid-family leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI GovernanceAI policiesAI assessmentsdata privacycyber securityrisk mitigationtechnical controlsprocess controlsdue diligenceframeworks
Soft Skills
team leadershipcommunicationcollaborationnegotiationresults orientedproblem solvinggoal settingtraining developmentstakeholder managementinfluence
Certifications
bachelor's degree