American Family Insurance

Talent Development Specialist

American Family Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Phoenix • Arizona • 🇺🇸 United States

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Salary

💰 $62,000 - $103,000 per year

Job Level

Mid-LevelSenior

About the role

  • Enhance the competencies of individual employees by conducting training programs.
  • Deliver curriculum and learning materials and manage all phases of training interventions.
  • Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
  • Direct structured learning experiences and monitor their quality results.
  • Acclimate new hires to the business and conduct orientation sessions.
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees’ work behavior.
  • Periodically evaluate ongoing programs to ensure that they reflect any changes.
  • Stay abreast of the new trends and tools in employee development.

Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience delivering or overseeing delivery of training through vendors.
  • Demonstrated verbal, written and social media communication skills which support culture and strategy.
  • Solid knowledge of instructional design models and assessment methods.
  • Demonstrated experience delivering curricula for all different learning environments (asynchronous and synchronous).
  • Willingness and ability to travel up to 25%.
Benefits
  • comprehensive medical, dental, vision and wellbeing benefits
  • competitive 401(k) contribution
  • pension plan
  • annual incentive
  • 9 paid holidays
  • paid time off program (23 days accrued annually for full-time employees)
  • student loan repayment program
  • paid-family leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designassessment methodscurriculum developmenttraining deliverytraining evaluationlearning materials productionclassroom handouts creationtraining interventions managementemployee developmentlearning environment delivery
Soft skills
customer-driven solutionsverbal communicationwritten communicationsocial media communicationcultural supportstrategic communicationmonitoring quality resultsemployee acclimationtraining effectiveness assessmentadaptability to new trends