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Travel Consultant
American Express Global Business TravelRemote Travel Consultant arranging complex corporate travel across air, road, rail, and accommodations for Amex GBT clients. Delivering proactive traveler service through Sabre GDS, phone, and email in a 24/7 operation.
Posted 8/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $39,200 - $72,800 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in GDS systems, particularly Sabre, and possesses strong knowledge of international travel and compliance with travel policies. Excels in client service through effective communication and proactive problem-solving.
Highest-signal resume keywords
GDS Expertise (Sabre)International Travel KnowledgeProfessional CommunicationAttention to DetailClient Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GDSTravel AnalysisBooking Domestic TravelBooking International TravelRegulatory ComplianceTravel Policy AdherenceCustomer Issue ResolutionService Provider Policies
Soft Skills
TeamworkOpenness to FeedbackIntegrityFlexibility
Industry Keywords
Corporate TravelBusiness TravelLeisure TravelAirline ReservationsTraveler Care
About the role
Key responsibilities & impact- Advise and arrange travel for corporate business customers, both individuals and groups
- Conduct analysis and research on travel options
- Proactively anticipate traveler needs and sell additional services
- Arrange and book domestic and international business travel for air, road, rail, and accommodations
- Ensure compliance with customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels
- Work within a 24/7 Traveler Care operation, including afternoon shifts and weekends as needed
Requirements
What you’ll need- Knowledge of GDS, including Sabre, required
- Native GDS expertise (Sabre)
- Keen international travel knowledge
- Phone and email servicing experience
- Professional written and verbal communication
- Attention to detail
- Act with integrity and protect personal traveler information
- Strong understanding of the travel industry, including business travel, leisure travel, or airline reservations
- Resolve customer issues quickly and independently or with suppliers
- Teamwork and openness to feedback
- Flexibility to work afternoon shifts from 12–8pm and weekends
- Passion for excellence in client service, including proactive anticipation of needs
Benefits
Comp & perks- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources to support you and your immediate family
- Travel perks and weekly deals on flights, hotels, cruises, and car rentals
- Access to over 20,000 courses on the learning platform
- Leadership courses
- New job openings available to internal candidates first
- Global INclusion Groups
- Reasonable accommodation for qualified individuals with disabilities