Business Travel Consultant – Sat-Wed

American Express Global Business Travel

Travel Consultant providing exceptional support and travel arrangement services to corporate clients at Amex GBT. Working in a warm and inclusive remote team culture focused on innovation.

Posted 6/14/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

business travel consultingtravel analysistravel researchbooking domestic travelbooking international travelcompliance with travel policycustomer service techniquesresolving customer issues

Soft Skills

client service excellenceproactive anticipation of needsprofessional communicationattention to detailintegrityteamworkopenness to feedback

Tools & Technologies

Sabre GDSGlobal Distribution Systems

Industry Keywords

travel industrybusiness travelleisure travelairline reservation

About the role

Key responsibilities & impact

Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre. Training may be provided
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Requirements

What you’ll need

Prior experience as a business travel consultant
Sabre GDS (native and graphic)
Passion for excellence in client service, including proactive anticipation of needs
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support you and your immediate family
Choice of deals each week from major travel providers
Access to over 20,000 courses on learning platform