Corporate Travel Consultant – Entertainment
American Express Global Business Travel
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $46,200 - $85,800 per year
Job Level
Mid-LevelSenior
About the role
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use of Sabre Global Distribution Systems (GDSs)
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- Provide outstanding service to corporate business client, a multinational entertainment conglomerate
Requirements
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise Sabre
- Three -Five Years of Corporate Entertainment and Production Travel experience only
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, entertainment travel to include production a plus)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and open to feedback
- Be flexible and prepared to work afternoon shifts: 12pm-12am
- Work hours: Monday - Friday 8am-12am and Saturday/Sunday 8am-8:30pm Eastern time