American Express Global Business Travel

Staff Designer

American Express Global Business Travel

full-time

Posted on:

Location Type: Office

Location: ChicagoIllinoisUnited States

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Salary

💰 $84,700 - $157,300 per year

Job Level

About the role

  • Conduct user research to understand user needs, behaviors, and pain points
  • Develop user personas, journey maps, and experience maps
  • Create wireframes, mockups, and interactive prototypes to visualize design concepts
  • Conduct usability testing and gather user feedback to iterate on designs
  • Collaborate with product designers, product managers, developers, and other stakeholders to ensure designs are feasible and aligned with business goals
  • Maintain and contribute to the design system and ensure design consistency across products
  • Manage multiple projects in a fast-paced environment
  • Stay up-to-date with industry trends and best practices to continually improve our design processes and outputs
  • Contribute to a scalable Design System

Requirements

  • 5+ years of experience in Product design, preferably in a B2B / SaaS environment
  • Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables
  • Experience using Figma
  • Excellent communication and collaboration skills, with the ability to present and defend design decisions
  • Strong problem-solving skills and attention to detail
  • Knowledge of accessibility standards and best practices
  • Experience with user research methodologies and tools
  • Fluent in spoken and written English, French would be a plus (not mandatory)
Benefits
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources to support you and your immediate family
  • Travel perks with deals from major travel providers
  • Access to over 20,000 courses on our learning platform
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user researchuser-centered designwireframingmockupsinteractive prototypesusability testingdesign systemaccessibility standardsuser research methodologiesattention to detail
Soft Skills
communicationcollaborationproblem-solvingpresentation skillsdefending design decisionsproject managementadaptabilitycreativitycritical thinkingtime management