American Express Global Business Travel

Travel Consultant – VIP

American Express Global Business Travel

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $46,200 - $85,800 per year

Job Level

Junior

Tech Stack

Apollo

About the role

  • Advise and arrange travel for corporate business customers
  • Conduct analysis and research on travel options
  • Pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel for various modes
  • Ensure compliance with customers’ travel policies
  • Use positive telephone service techniques
  • Collaborate with your team to provide constructive feedback

Requirements

  • Passion for excellence in client service
  • Native GDS expertise (Sabre, Apollo, Amadeus)
  • 1+ years corporate travel experience
  • Experience with fares, ticketing, car, hotel, air, and rail for domestic and international travel
  • Excellent professional communication skills
  • Attention to detail
  • Act with integrity and protect personal traveler information
  • Ability to resolve customer issues independently
  • Teamwork and openness to feedback
Benefits
  • Flexible benefits tailored to each country starting on the first day
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources to support you and your immediate family
  • Travel perks with weekly offers from major travel providers
  • Access to over 20,000 courses on our learning platform
  • Leadership courses
  • New job openings available to internal candidates first

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GDS expertiseSabreApolloAmadeusticketingfarescar bookinghotel bookingair travelrail travel
Soft skills
client serviceprofessional communicationattention to detailintegrityproblem resolutionteamworkopenness to feedback