Global Partner Development Director
Splunk
AWSCloudSplunk
Global Client Manager, Media & Entertainment
American Express Global Business Travel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $88,200 - $163,800 per year
Job Level
Mid-LevelSenior
About the role
- Possessing an in-depth understanding of your client’s strategic objectives, key drivers of success, organizational culture, and business objectives.
- Providing guidance to customers in the assessment of goals and strategies to transform and optimize their program.
- Identifying unique travel needs that exist for news, sports, film or TV production, and developing innovative solutions to enhance productivity & improve the traveler/arranger experience during service fulfillment.
- Provide strategic recommendations (and act upon them) for both the structure of the client's program and the fulfillment of such change at Amex GBT.
- Establishing partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Group Management and GMN Directors).
- Building a web of influence at key levels within the account and among affiliate studios / networks / theatrical BUs.
- Completing strategic account plans, passionate about identifying ground-breaking business opportunities that enhance and optimize the customer experience.
- Leading the improvement of the Amex GBT value proposition through consultation, technology road mapping and optimizing online servicing solutions.
- Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account.
- Researching the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, and specifically uses MI, benchmarking, and technology as critical value drivers.
Requirements
- Shown success and demonstrable positive results in a global account/client management/project management role.
- Experience/knowledge of Media and Entertainment travel.
- Proven success in upselling products, services and solutions, growing client revenue and profitability.
- Demonstrated ability to develop and implement growth strategies, establish action plans, and define objectives, develop creative solutions addressing the needs of entertainment travel.
- Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills.
- Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions.
- Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations.
- A sophisticated range of communication and presentation skills.
- Business acumen and ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts as well as strong financial competence required to improve the key drivers of profitability.
- Travel Operations and Business Travel Service Delivery knowledge required.
Benefits
- Flexible benefits are tailored to each country and start the day you do.
- These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
global account managementproject managementupsellinggrowth strategiesaction plansproblem-solvingnegotiationcommunication skillspresentation skillsfinancial competence
Soft skills
strategic thinkingrelationship buildinginfluenceplanningprioritizationdecision-makingcreativityadaptabilitynetworkingbusiness acumen
