• Ensure end to end health of your customer
• Build business plan and engage stakeholders to achieve customer’s travel program goals
• Deliver compelling and data driven presentations to drive adoption, grow revenue and retention
• Lead internal peers to execute strategic initiatives
• Serve as the voice of customers internally
• Handle customer issues effectively
• Provide periodic reviews to internal and external stakeholders

Requirements

Experience in travel or SaaS industry
Strong business acumen to balance customer satisfaction and business profitability
Ability to create strategic vision, build action plans, set goals
Ability to quickly learn, understand, and articulate key product and value proposition knowledge
Excellent organizational skills of multitasking, advance planning, and time management
Ability to work in a fast-paced matrix environment
Ability to proactively build and maintain a comprehensive network internally and externally

🔍 ATS Optimization Keywords
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Soft Skills

business acumen
strategic vision
action planning
goal setting
organizational skills
multitasking
advance planning
time management
network building
customer issue resolution

Global Account Manager – Strategic

Account Manager – Aviation

Account Manager

Account Manager

Account Manager