Senior Professional Services Consultant
Kustomer
JavaScriptNode.jsReact
Afterhours Corporate Travel Consultant
American Express Global Business Travel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $46,200 - $85,800 per year
Job Level
Mid-LevelSenior
About the role
- Arrange and book domestic and international travel for VIP clients
- Use various Global Distribution Systems (GDSs)
- Communicate effectively with customers via phone and email
- Act as a trusted consultant using travel expertise
- Provide creative solutions in emergent travel situations
- Work individually and as a team to meet business goals
Requirements
- Previous experience as a Corporate Travel Counselor
- Understanding of fares and ticketing rules
- Passion for excellence in corporate client service
- Native Sabre proficiency preferred but not required
- Basic computer navigation skills
- Professional communication (written and verbal)
- Attention to detail
- Ability to resolve client issues quickly and independently
- Possess an attitude of teamwork and openness to feedback
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
- Travel perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Global Distribution SystemsSabre proficiencyticketing rulesfare understandingcomputer navigation
Soft skills
effective communicationcustomer serviceproblem resolutionattention to detailteamworkopenness to feedback
