American Express Global Business Travel

Travel Consultant

American Express Global Business Travel

full-time

Posted on:

Location Type: Office

Location: California • 🇺🇸 United States

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Salary

💰 $39,200 - $72,800 per year

Job Level

JuniorMid-Level

About the role

  • Provide specialized group servicing to client travelers requiring high touch service
  • Provide customer service and accurate completion of international and domestic travel arrangements
  • Accountable for both individual goals and shared team goals
  • Prepare to provide outstanding GDS skills as well as vast destination knowledge
  • Work hours are Monday through Friday 8am - 8pm EST

Requirements

  • 2+ years of corporate travel counselor experience preferred
  • Strong international reservations experience
  • Knowledge of multi GDS experience is preferred; Sabre experience is a must
  • Knowledge of American Express Point of Sales (POS) tools; including but not limited to SBP, Quick Exchange, Salesforce
  • Effective communication and conflict resolution skills
  • Strong organizational and ability to multitask
  • Demonstrates problem solving skills
  • Ability to manage change effectively
  • Ability to manage workflow in a highly complex & fast changing environment
  • Displays highest level of integrity when dealing with internal & external customers
Benefits
  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources
  • Travel perks with choices of deals each week from major travel providers
  • Access to over 20,000 courses on learning platform

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GDS skillsinternational reservationsmulti GDS experienceSabreAmerican Express Point of Sales (POS)SBPQuick ExchangeSalesforce
Soft skills
effective communicationconflict resolutionstrong organizational skillsmultitaskingproblem solvingchange managementworkflow managementintegrity
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