Telehealth Consultant Psychiatrist
XRHealth
Corporate Travel Consultant
American Express Global Business Travel
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Apollo
About the role
- Advise and arrange travel for corporate business customers (individuals and groups)
- Conduct analysis and research on travel options and proactively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel for air, road, rail, and accommodations
- Use Global Distribution Systems (GDS) - Sabre (preferred)
- Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
- Provide outstanding service to corporate business clients as part of a highly skilled remote team
Requirements
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre preferred; Amadeus or Galileo acceptable)
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity and protect personal traveler information
- Strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Exposure to handling After Hours for US, UK & Canada (added advantage)
- Ability to resolve customer issues quickly and independently or with suppliers
- Teamwork and openness to feedback
- Availability to work any 5 days a week including weekends and public holidays; shifts start/end between 7 AM–7 PM or 8 AM–8 PM AEST
Benefits
- Flexible benefits are tailored to each country and start the day you do.
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources to support you and your immediate family
- Travel perks: choice of deals each week from major travel providers on flights, hotels, cruises, and car rentals
- Access to over 20,000 courses on internal learning platform
- Leadership courses
- New job openings available to internal candidates first
- Global INclusion Groups and inclusion initiatives
- Reasonable accommodation during the hiring process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Global Distribution SystemsSabreAmadeusGalileotravel analysisbooking domestic travelbooking international travelcompliancecustomer service techniquesissue resolution
Soft skills
client service excellenceproactive anticipationprofessional communicationattention to detailintegrityteamworkopenness to feedbackindependenceconstructive feedbackcollaboration
