Manager, Sales Administration

American Exchange Group

Sales Administration Manager at Jonathan Adler, leading customer service for the wholesale business. Managing order entry, shipping, and inventory for a design company focused on modern glamour.

Posted 7/26/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales administration and logistics management, with a strong focus on EDI application and shipping documentation. Proven ability to lead and mentor teams while ensuring efficient order processing and financial forecasting.

Highest-signal resume keywords

Sales AdministrationLogistics ManagementEDI ApplicationLeadership AbilitiesCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order TrackingInventory ManagementShipping DocumentationCost EstimationInvoice MigrationCredit Memo GenerationRA Generation

Soft Skills

Organizational SkillsCollaborationMentoring

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Home FurnishingsHome DécorFashion IndustryLuxury Department StoreSpecialty Retailers

About the role

Key responsibilities & impact

Partner with sales teams to input and track orders throughout their life cycle.
Review available inventory and open order reports to ensure efficiency and timely warehouse processing.
Communicate ex-warehouse estimates to company leadership for financial forecasting.
Manage EDI application of bulk orders.
Coordinate directly with client buying offices to resolve discrepancies.
Take the lead in ensuring buying offices transmit EDI’s to align with our internal shipping goals.
Serve as a liaison between the warehouse and wholesale customers to facilitate domestic and international shipping documentation including product specifications, Proof of Delivery (POD) and Bill of Lading (BOL), cost estimates.
Account for shipping or custom clearance fees on client invoices.
For department stores, migrate invoices to AR portals to ensure timely payment.
Generate RA’s and apply credit memo’s as directed by the Sales team.

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in a related field.
5+ years of experience in sales administration, customer service, logistics, or related areas.
Proven experience managing and coaching, with strong leadership abilities to train, mentor, and oversee remote staff.
Experience in the home furnishings, home décor or fashion industry is highly preferred.
Experience working with luxury department store and specialty retailers highly preferred.
Excellent verbal and written communication skills to effectively collaborate with cross-functional teams, including internal sales team, wholesale customers and warehouse staff.
Exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

Benefits

Comp & perks

Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
401(k) Retirement Savings Plan with company match
Generous Paid Time Off (PTO) and paid holidays
Half Day Fridays with shortened hours during both Summer and Winter seasons
Exclusive employee merchandise discounts