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Customer Design Technician
American Electric PowerCustomer Design Technician Associate responsible for entry level technical work related to planning and design of company equipment and facilities. Interacting with customers to assess needs and design solutions based on requirements.
Posted 7/29/2026full-timeSouth Bend • 🇺🇸 United StatesJuniorMid-Level💰 $54,063 - $67,578 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical knowledge in Electrical, Electronic, Civil, or Mechanical Engineering Technology, with a focus on understanding AEP Distribution Standards, NESC Codes, and OSHA Rules. Capable of preparing system improvement orders and interacting with diverse customer bases while participating in storm restoration efforts.
Highest-signal resume keywords
Electrical Engineering TechnologyNESC CodesOSHA RulesCustomer InteractionTechnical Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical KnowledgeSystem Improvement PreparationCost EstimationStorm Damage AssessmentComputer Literacy
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Utility IndustryAEP Distribution StandardsEngineering TechnologyResidential CustomersCommercial CustomersIndustrial Customers
About the role
Key responsibilities & impact- Responsible for performing entry level technical work and related activities
- Preparing required orders to implement recommended system improvements such as capacity improvements and pole replacements
- Establishing service for and interacting with residential/commercial/industrial customers
- Designing facilities required to meet the customer's needs while determining costs to be passed onto the customer
- Learning and understanding AEP Distribution Standards, NESC Codes, OSHA Rules, and other practices
- Participating in storm restoration work, specifically assessment of storm damage when applicable
Requirements
What you’ll need- High school diploma or equivalent plus 2 years of related utility industry work experience; or Associate’s degree in electrical/Electronic/Civil/Mechanical Engineering Technology or related fields
- Valid Driver's License
- Possesses technical knowledge gained through an Associate Degree in Electrical, Electronic, Civil, or Mechanical Engineering Technology
- Develops an understanding of applicable standards, codes, and regulations related to assigned work
- Gains knowledge of relevant equipment, materials, systems, and business processes
- Assists employees with defined portions of routine technical problems when beneficial to AEP
- Demonstrates basic computer literacy, including foundational knowledge and technical skills
Benefits
Comp & perks- A unique comprehensive benefits package aimed at supporting and enhancing our employees' well-being
- A team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions