Meter Revenue Operations Business Analyst

American Electric Power

Business Analyst supporting Meter Revenue Operations at American Electric Power. Managing projects and providing business analysis for key operational processes in the energy sector.

Posted 7/12/2026full-timeColumbus • Ohio, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $87,633 - $109,543 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and business analysis for IT projects, with a strong focus on developing functional requirements, generating reports, and conducting end-user training. Proficient in SQL and Microsoft Office tools to support business process enhancements and documentation.

Highest-signal resume keywords

Project ManagementBusiness AnalysisSQL ProficiencyEnd-User TrainingDocumentation Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness AnalysisFunctional Requirements DefinitionSQLQMFReport GenerationTest Case DevelopmentDocumentation CreationBusiness Case DevelopmentSystem Defect Resolution

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsTime ManagementInitiative

Tools & Technologies

Microsoft OfficeMS ExcelMS AccessAEP Applications

Industry Keywords

MDMBillingMeter Asset ManagementFinancial ReportingRegulatory ObligationsRevenue ProtectionMass Meter Installations

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide business unit project management and business analysis leadership to MDM and head end system IT projects
Provide training and guidance to lower-level team members
Resolve end users requests and system defects on moderately complex issues
Prioritize and track requests and issues from MRO organizations
Communicate with end users to understand issues and questions on more complex issues, and set expectations of resolution timeframe based on priorities
Generate moderately complex reports
Identify the need for and create documentation to support daily responsibilities or end-user training
Conduct end-user training
Participate in the definition, creation, and implementation of business processes (such as billing, meter asset management and financial reporting, regulatory obligations, revenue protection activities, and mass meter installations) or systems enhancements
Perform BU Lead or Product Owner role for small to medium projects of moderate complexity
Define functional requirements
Prioritize requests for enhancements for business initiatives
Develop Business Case documentation to support initiatives and gain approval for business process enhancements
Develop test cases and execute them.

Requirements

What you’ll need

Associate's Degree in Engineering, Business, IT or related field or High School Diploma or GED and two (2) years of related experience
Minimum of two (2) years of related experience
Travel requirements up to 10% of the time
Excels in verbal and written communication skills
Demonstrates strong organizational and time management skills for self and assists others
Demonstrates behavior aligned with AEP Values (Zero Harm, Integrity and Stewardship, Adapt and Achieve, Customer Focus)
Demonstrates initiative and a questioning mindset
Advanced competency in PC skills such as Microsoft Office and AEP applications and software
Advanced proficiency in querying languages (SQL, QMF)
MS Excel and MS Access a plus.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities