Drive alignment with business goals as the Product Owner for various solutions.
Optimize solution usage and promote best practices through collaboration with internal customers.
Lead cross-functional teams to ensure project success and enhance collaboration.
Leverage Microsoft Power Platform to elevate our business solutions.
Manage IT-supported solution changes effectively and efficiently.
Provide user support by addressing inquiries and conducting impactful training sessions.
Resolve discrepancies in contractor proposals, clarifying program processes and costs.
Communicate effectively with both technical and non-technical stakeholders.
Gather business requirements and translate them into actionable technical requirements.
Provide ongoing support and best practice guidance for core Regulatory applications.
Serve as the Regulatory site administrator, overseeing data access and user permissions.
Monitor support tickets to ensure timely resolution and adherence to SLAs.
Map process flows to identify areas for enhancement.

Requirements

Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field AND 4 years relative field OR Associate's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field AND 8 years relative field OR High School diploma or GED AND 10 years relative field
Regulatory Consultant Principal: Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field. AND 6 years relative field OR Associate's degree from an accredited college or university in Computer Science, Information Technology, Business, or a related field 10 years relative field OR High School diploma or GED AND 12 years relative field
5+ years of experience as a product owner, product management, or a related role.
Desirable certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO) & Project Management Professional (PMP)
Knowledge of AEP systems.
Ability to work under pressure and adhere to expedited deadlines.
Must possess analytical critical thinking skills.

Benefits

Base salary
Annual bonus
Long-term incentive
401K match
AEP Pension
Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft Power Platformproduct managementbusiness requirements gatheringtechnical requirements translationprocess flow mappingdata access managementuser permissions oversightsupport ticket monitoringRegulatory applications support

Soft Skills

collaborationcommunicationanalytical thinkingcritical thinkingleadershipproblem-solvinguser supporttraining facilitationtime management

Certifications

Certified Scrum Product Owner (CSPO)Professional Scrum Product Owner (PSPO)Project Management Professional (PMP)