American Counseling Association

Director of Education and Content Strategy

American Counseling Association

full-time

Posted on:

Location Type: Hybrid

Location: AlexandriaVirginiaUnited States

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About the role

  • Develop, evaluate, and improve the organization’s content strategy(s).
  • Develop a global, content distribution strategy to grow non-dues revenue.
  • Work with staff and Subject Matter Experts (SMEs) to develop innovative, sophisticated, and robust educational solutions.
  • Oversee and manage the development of learning modules and curating content for online learner communities.
  • Assist in the creation of post-program survey design to produce data on learner success and program objectives.
  • Develop and foster relationships with key stakeholders, including members, staff, and corporate partners.
  • Evaluate, edit, and enforce editorial standards.
  • Manage content creators and freelance writers.
  • Lead efforts to optimize content according to the latest SEO best practices.
  • Develop and maintain a content calendar.
  • Keep track of KPIs to measure the effectiveness of the strategy/content.
  • Ensure that the content helps drive business goals and member engagement.
  • Ensure all content adheres to brand standards, brand voice, and core values.

Requirements

  • Bachelor’s degree or equivalent experience
  • Master's degree preferred
  • At least 5 years of experience as a practicing counselor preferred.
  • At least 8-10 years of experience in content strategy and content development.
  • 5-7 years' experience in online and mobile learning technologies preferred.
  • Experience developing, writing, and editing educational content.
  • Comprehensive knowledge of learning formats to ensure a variety of learning experiences are offered.
  • Experience implementing virtual programming on a variety of platforms.
  • Knowledge of continuing education accreditation compliance, desired.
  • Strong project management, follow up and follow-through skills.
Benefits
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content strategycontent developmentSEO best practiceseducational content writinglearning module developmentdata analysisKPI trackingvirtual programmingonline learning technologieseditorial standards
Soft Skills
project managementrelationship buildingstakeholder engagementcommunicationleadershiporganizational skillscollaborationcreativityproblem-solvingattention to detail
Certifications
Bachelor's degreeMaster's degree