American Counseling Association

Operations

• Manage multiple, overlapping book projects simultaneously, from manuscript handoff through final publication in print and digital formats, ensuring accuracy, consistency and on-time delivery across all stages of production.
• Maintain a comprehensive working knowledge of all active and forthcoming publications to support continuity, issue resolution and informed decision-making.
• Maintain and continuously improve Monday.com project management boards, ensuring they accurately reflect current priorities, deadlines, dependencies and ownership.
• Ensure strict adherence to established workflows, schedules and document management practices across the Publications team and freelancers to ensure editorial quality and alignment with ACA’s style and standards.
• Organize and manage the team’s shared document library, ensuring easy access to current production materials, final files, reprint-ready assets and translation materials.
• Lead logistics and planning for the ACA Conference Bookstore, including inventory coordination, shipment scheduling and on-site execution.
• Serve as the lead liaison to ACA’s print and eBook distribution vendors, working within vendor systems such as Ingram CoreSource and iPage to manage inventory, metadata, fulfillment and order processing.
• Ensure a high level of accuracy in all vendor-facing data, communications and transactions.
• Partner with the Marketing and Communications team to ensure timely, accurate, and engaging promotion of ACA books.
• Provide regular analysis of sales data and trends to support strategic decision-making by the Director of Publications.

Publishing Operations Manager

Sales

• Assist the Director/Sales team with coordinating contracts, deliverables, and marketing collateral for sponsorships and exhibit space for the ACA Annual Conference and virtual events.
• Serve as the primary point of contact for exhibit and sponsor customer service needs.
• Support tasks associated with the sales of print (Counseling Today) and digital advertisements, Strategic Partner agreements, and other sales activities.
• Collaborate with other members of staff to execute the various sales/sponsorship deliverables.
• Support logistics for sales-related events such as on-site exhibits/sponsorship at the ACA conference and sponsored webinars.
• Coordinate ad order entry, material processing, scheduling, and campaign tracking (digital & print).
• Serve as a primary point of contact for the preparation of sales material and develop sales presentations and other materials to explain and market ACA’s offering.
• Handle administrative responsibilities, including pipeline management, contract management, and financial/budget management (invoicing and collections).
• Work with the sales team to develop and monitor financial performance and report to management.

Publishing Operations Manager

Sales Coordinator