Clinical Quality Analyst – NCDR Clinical Support

American College of Cardiology

Clinical Quality Analyst providing education and support for cardiovascular care. Collaborating on product education, development, and quality inquiries related to NCDR's registries.

Posted 8/3/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cardiovascular nursing or technology, with strong critical thinking and analytical skills to provide guideline-based directives. Proficient in customer service and communication, capable of collaborating effectively in a dynamic environment while ensuring data quality and compliance with HIPAA.

Highest-signal resume keywords

Cardiovascular NursingData Quality ManagementCritical ThinkingCustomer Relationship Management (Salesforce)Project Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cardiovascular AnatomyClinical InterpretationData AnalysisProcess Improvement MethodologiesMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationAdaptabilityTeam Collaboration

Industry Keywords

Clinical SupportNCDRQuality ImprovementClinical Registry ServicesHIPAA Compliance

About the role

Key responsibilities & impact

The NCDR Clinical Support Associate is responsible for providing clinically based education, communication, and support to all NCDR stakeholders ensuring timely responses to all quality improvement, clinical, and scientific inquiries related to the NCDR's registries.
The NCDR Clinical Support Associate is actively involved in collaborating on all aspects of product education, development, and maintenance of the ACC's NCDR clinical product line.
Critical thinking, analysis of clinical situations, and the provision of guideline-based directives are essential for the role.
Daily interactions that demand a high-performance customer service skill set.
Provide advice to all requests for information from participant clients including clinical interpretation of core data definitions.

Requirements

What you’ll need

Degree and technical expertise in a clinical field such as cardiovascular nursing or cardiovascular technology.
Experience in the field of data quality and clinical cardiology registry services is preferred. A minimum of 3 years.
Core understanding of cardiovascular anatomy, physiology, and treatment modalities is preferred.
Core critical thinking skills such as analysis, interpretation, inference, evaluation, explanation, and self-reflection are required.
Excellent interpersonal skills as well as verbal and written communication skills are required.
Ability to work independently as well as collaboratively to produce timely and quality outputs.
Familiarity and experience with HIPAA-related education and management.
Demonstrate adaptability and flexibility and the ability to work in a dynamic, team-oriented environment.
Desired:
Practical experience with knowledge of customer relationship management technologies, specifically, Salesforce.
Knowledge of process improvement methodologies.
Demonstrated proficiency with Microsoft office software specifically, Word, Excel, and PowerPoint.
Experience and familiarity with project management processes.
Experience in education or skills in presenting content through demonstration.

Benefits

Comp & perks

insurance (medical, dental, vision, basic life, and short- and long-term disability, and supplemental options)
generous paid time off (pre-loaded vacation and sick, 12 holidays and an organizational shut-down during the last week of the year, parental leave, 2 community service days, and half-day summer Fridays)
tuition assistance
a very competitive 10% retirement contribution after a year of service