Application & Integration Support Engineer

American Cancer Society

. Troubleshoots complex enterprise application issues by analyzing system logs, error reports, and integration traces .

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $71,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

AWSLinux

About the role

Key responsibilities & impact

Troubleshoots complex enterprise application issues by analyzing system logs, error reports, and integration traces
Contributes to IT project teams by assisting in the design, configuration, and rollout of enterprise applications, integration solutions, and system upgrades
Assists in planning and executing release cycles by coordinating with cross-functional teams, validating build integrity, performing pre- and post-deployment testing
Monitors and optimizes application performance across Windows and Linux environments by leveraging monitoring tools
Identifies inefficiencies in workflows and system operations, recommending and implementing technical process improvements
Collaborates with Service Desk, Network Operations, and Infrastructure teams to provide Tier 2/3 escalation support for enterprise applications
Develops and maintains operational documentation, including runbooks, environment configuration guides, and deployment procedures

Requirements

What you’ll need

Minimum Degree Required: Associate Degree
Preferred Degree: Bachelor’s Degree
Relevant IT certifications preferred (e.g., Boomi, Linux+, Microsoft, AWS, ITIL)
3 years in IT support or application/system administration

Benefits

Comp & perks

generous paid time off policy
medical, dental, retirement benefits
wellness programs
professional development programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingsystem analysisapplication performance monitoringintegration solutionspre-deployment testingpost-deployment testingtechnical process improvementsapplication/system administration

Soft Skills

collaborationcommunicationproblem-solvingcoordination

Certifications

BoomiLinux+MicrosoftAWSITIL