Manage the entire facilities maintenance team to enhance the resident experience, including managing the process for efficient execution of work orders, preventative maintenance, and vendor management at assigned property.
Recruit, hire, supervise, train, and develop team members and conduct cross-training for operational flexibility.
Manage work order processes, including execution, system close-out, verification, and vendor coordination.
Oversee property turn process and preparedness, and contract and manage vendors for efficient execution; assist Property Manager with hindsight in preparation for upcoming year.
Own the preventative maintenance plans for property; schedule, delegate, and track tasks to ensure completion.
Ensure property has adequate planning and response for inclement weather.
Collaborate with nearby ACC properties to share resources and support as needed.
Develop and supervise an inspection program for public areas and resident apartments to ensure ACC’s maintenance standards are consistently met.
Ensure the safe operation, compliance, preventative maintenance, and training for all facilities equipment and systems, adhering to health, safety, and OSHA regulations.
Manage maintenance performance to budget, in partnership with supervisor and regional support team.
Conduct performance evaluations of direct reports and performance discussions with team members.
Collaborate with supervisor and Human Resources on compensation adjustments for direct reports.
Ensure that any vacant retail spaces are well-maintained and ready for showings and communicate effectively with retail tenants regarding maintenance and timely updates.
Maintain property signage and curb appeal; manage contracts for services and vendors like snow removal, landscaping, etc.
Assess inventory and ensure proper resource allocation; maintain clean and orderly environment including shops, mechanical rooms, storage and back-of-house areas.
Maintain key control oversight, including key box access.
Carry out supervisor responsibilities including interviewing, hiring, training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Requirements
HVAC certification preferred
2-3 years’ proven mid to high-level tech experience in residential facilities maintenance
Management experience preferred
Strong organizational, communication, and leadership skills
Experience interviewing, hiring, training, and developing employees
Ability to plan, assign, and direct work; appraise performance; reward and discipline employees
Ability to coach, train and develop a team while managing workflow and project prioritization