American Alpine Club

Operations

• Manage and administer daily operations
• Oversee office operations, supplies, mail, and facility vendors
• Manage and respond to federal, state, local, or business inquiries
• Maintain compliance calendar (filings, renewals, reporting deadlines)
• Support VP of Finance and Operations in insurance renewals and documentation, primarily by tracking renewal timelines and coordinating documentation gathering
• Coordinate charitable exemptions, state registrations, permitting, and compliance with oversight from the VP of Finance and Operations
• Maintain COI records and track compliance needs
• Support Contractor administration, including tracking timelines, vendor list, onboarding and offboarding, etc.
• Support budget tracking for Operations expenses
• Coordinate expense policy adherence and documentation
• Assist with audit preparation by gathering non-accounting documentation
• Support grant compliance documentation collection (operational components)
• Manage corporate filings and annual registrations (as delegated)
• Manage and administer human resources daily operations
• Coordinate job postings and general hiring process with Supervisors
• Manage and execute onboarding and offboarding logistics (background checks, I-9, benefits enrollment/term, payroll setup, access provisioning/removal, scheduling support, etc.)
• Maintain personnel files and HRIS records
• Administer benefits enrollment and changes
• Coordinate workers compensation, unemployment claims, and compliance filings
• Support payroll preparation in partnership with Finance Director; update state tax rates in the HRIS to ensure compliance
• Collaborate with the Deputy Director to ensure HR policies are documented, up-to-date, and acknowledged
• Support the VP of Finance and Operations with logistics for required staff trainings
• Support the Deputy Director with performance review logistics and administration
• Manage contractor compliance tracking (W-9s, insurance certificates, agreements)
• Document operational workflows and SOPs
• Maintain centralized policy and operations manual
• Ensure version control and staff accessibility

Operations Manager

Manager

• Responsible for facility and property maintenance and cleaning
• Supporting guest services
• Participating in daily cleaning and maintenance tasks
• Performing weekly inspections
• Identifying and performing minor repairs
• Working with the Lodging Director to oversee, schedule, and book contractors for any major repairs
• Participating in daily operations such as office hours, campground rounds, and general guest services

Facility & Grounds Manager

Chief Marketing Officer

• Lead the development and execution of the AAC’s communication and marketing strategy
• Collaborate with the VP of Advancement to develop comprehensive marketing and communications strategy
• Manage the marketing and communications budget
• Oversee marketing and communication calendars
• Develop performance metrics for the team
• Hire, lead, mentor, and manage marketing and communications staff and contractors
• Oversee strategic use of paid media and promotional placements
• Partner with the Philanthropy team to support fundraising efforts
• Plan and execute AAC-hosted events
• Lead brand strategy and ensure consistent voice, tone, and visual identity
• Manage the AAC website and optimize digital platforms

Director of Marketing – Communications

Financial Planning and Analysis

• Oversee and execute the daily management of the organization’s accounting operations, financial systems, and internal controls
• Serve as a thought partner and financial leader to the Vice President of Finance & Operations
• Accountable for the financial integrity of the organization
• Maintain timely and accurate bookkeeping and financial reporting
• Ensure strong compliance and innovate financial processes
• Lead the development and/or improvement of accounting systems, documentation, and external service providers
• Design scalable accounting workflows to support organizational growth
• Own compliance with GAAP and nonprofit regulatory requirements
• Manage accounts receivable/payable functions and monthly, quarterly, and annual close processes
• Administer NetSuite financial software, including application integrations for inventory and store sales
• Prepare and distribute financial statements and collaborate with program directors to review monthly financial statements
• Ensure compliance with federal, state, and local regulations, including IRS filings and grant reporting requirements.

Operations Manager

Facility & Grounds Manager

Director of Marketing – Communications

Director of Finance, Accounting