American Addiction Centers

Manager

• Overseeing all admissions reporting
• Identifying performance patterns
• Supporting leadership with accurate forecasting, data governance, and operational readiness
• Ensuring the team has accurate data for setting clear performance expectations
• Optimizing all admissions dashboards (daily, weekly, monthly)
• Tracking and analyzing KPIs including call volume, conversion rates, and abandonment
• Providing clear, actionable reporting summaries
• Identifying trends or anomalies and presenting findings to leadership
• Supporting performance improvement initiatives with targeted analytical insights
• Forecasting call volume and admission flow
• Ensuring data accuracy and standardization within CRM and call tracking systems
• Conducting periodic audits to assess process adherence
• Assisting with training development and operational documentation

Admissions Data & Performance Manager

Chief Marketing Officer

• Develop and lead the integrated growth strategy across marketing, business development, and call center to increase effectiveness and productivity of functions.
• Drive alignment and continuous feedback between digital marketing, community messaging, and intake operations to ensure a seamless patient experience.
• Regularly present to executive leadership and Board on initiatives and progress towards growth goals.
• Directly oversee: VP of Digital Marketing and agency partnerships, focusing on lead generation, content marketing, organic and SEO performance.
• Manage performance and accountability of outsourced vendors, including digital marketing agency.
• Together with CFO, establish functional budgets and maintain monthly admission forecast.

Chief Growth Officer

Financial Planning and Analysis

• The Lead FP&A Analyst supports the company’s strategic and financial objectives by providing high-quality data analysis, modeling, and reporting.
• This role collaborates closely with the Director of FP&A, Director of Finance Analytics, and internal stakeholders to support the budgeting, forecasting, variance analysis, and KPI reporting processes.
• Assist in the preparation of annual operating and capital budgets across departments and facilities.
• Support the monthly re-forecasting process by updating models with current data and assumptions.
• Build and maintain detailed financial models (e.g., revenue, labor, cost models) for pro forma analysis and scenario planning.
• Prepare Monthly Operating Reports (MORs) comparing actuals to budget and forecast, with variance analysis and commentary.
• Track and analyze KPIs related to patient volume, census, revenue, staffing, and expenses.
• Develop ad hoc reports and dashboards for financial and operational leaders.
• Partner with IT and Accounting to ensure data accuracy across Adaptive, UKG, EHRs, and other data sources.
• Help validate and automate dashboards within Power BI or Tableau as directed by the Director.
• Work directly with finance, accounting, business development, and clinical operations to gather inputs for forecasts and budgets.
• Participate in strategic planning sessions by contributing analytical insights and supporting documentation.
• Contribute to financial analysis for strategic initiatives, M&A modeling, and payer contract reviews.
• Support Director of FP&A with materials for quarterly board presentations or lender communications.

Admissions Data & Performance Manager

Chief Growth Officer

Lead Financial Planning & Analysis Analyst