Operations Support Representative
Ameren
full-time
Posted on:
Location Type: Office
Location: Kewanee • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $35 per hour
Job Level
Junior
About the role
- Provide general clerical and administrative support.
- Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.
- Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.
- Responsible for updating daily orders in Customer Service System (CSS), OAS, and Maximosystems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing.
- Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.
- Contact with customers concerning updates and changes with schedules and orders.
- Accurately maintain files and records.
- Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets.
- Assist other Operating Centers during vacations, illnesses as needed.
Requirements
- High School Diploma or equivalent required.
- One or more years of relevant clerical/administrative experience required.
- Working knowledge of MS Word and Excel required.
- Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.
- Clerical aptitude testing and data entry testing required for position.
Benefits
- Position is eligible for annual incentive payments based on company performance and subject to sole management discretion.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrypayroll processingreport generationfile maintenanceclerical supportadministrative supportdatabase managementtime reportingcustomer service
Soft skills
communicationorganizational skillsattention to detailproblem-solvingteamwork
Certifications
High School Diploma