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About the role
- Oversee the planning, organization, and execution of operations at Jake’s Place, including recreation, dining, beverage, and entertainment services, to ensure high-quality experiences for patrons.
- Manage food and beverage services, as well as entertainment and recreational activities, in compliance with mission requirements and government standards.
- Supervise and guide staff, providing training, mentorship, and professional development to ensure a high level of service excellence.
- Monitor and ensure customer satisfaction through continuous feedback collection and improvement of services, recreation offerings, and entertainment programs.
- Provide oversight of the financial performance of Jake’s Place, including budgeting, cost control, and resource allocation to meet revenue and profitability goals while delivering quality service.
- Ensure all health, safety, and environmental standards are met across operations, including compliance with food handling, sanitation, and safety protocols.
- Collaborate with government representatives to plan and coordinate events or activities tailored to meet recreational and operational goals.
Requirements
- A four-year degree from an accredited college or university with a major study in business management, food, hospitality, or a related field.
- At least three (3) years of general experience demonstrating knowledge of the goals, principles, methods, and techniques of food, beverage, recreation, and entertainment operations.
- Five (5) years of specialized experience as a middle manager in a similar civilian commercial business role.
- Strong understanding of food and beverage, hospitality, and recreation management principles, as well as customer service and event management techniques.
- Experience managing operational budgets, controlling costs, and achieving financial performance targets while maintaining excellent service delivery.
- Knowledge of safety, sanitation standards, and food handling procedures.
- Proficiency with Point-of-Sale (POS) systems and related software for managing inventory, sales, and financial reports.
- Must be in possession of a valid passport and be able to travel internationally. Passport should be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
- Must be able to obtain and maintain facility credentials/authorization.
Benefits
- Develop and implement operational policies, procedures, and best practices to optimize efficiency and maintain compliance with contract requirements.
- Market activities, events, and services offered at Jake’s Place through appropriate media channels to increase participation and promote services to patrons.
- Foster a welcoming and engaging community environment that aligns with the interests and motivations of individuals and groups at the installation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food and beverage managementrecreation managementevent managementbudget managementcost controlfinancial performance analysissafety standards compliancesanitation standards compliancefood handling procedurescustomer service techniques
Soft Skills
leadershipmentorshipprofessional developmentcustomer satisfaction monitoringcollaborationorganizational skillscommunication skillsproblem-solvingtrainingservice excellence
Certifications
valid passport