FTS Engineer

Amcor

Field Technical Service Engineer role in the packaging sector supporting customers with technical expertise. Requires strong engineering background and willingness to travel extensively.

Posted 7/3/2026full-timeRemote • 🇫🇷 FranceJuniorWebsite

About the role

Key responsibilities & impact

Provide on-site and remote technical support at customer and OEM sites across multiple packaging applications (e.g., VFFS, flow wrap, lidding, HFFS pouch, blister)
Diagnose and resolve material, machine, and product interaction issues
Deliver detailed service reports and share actionable insights internally
Support packaging trials from initial testing through industrial scale-up
Collaborate with R&D and customers to validate new products and ensure machine compatibility
Gather and analyze key technical data to accelerate product development
Drive troubleshooting efforts for quality-related issues, working cross-functionally with customers and internal teams
Support root cause analysis, manage claim resolution, and minimize business impact
Contribute to new business opportunities by supporting technical trials and customer onboarding
Maintain strong relationships with customers, OEMs, and internal stakeholders
Provide technical expertise to support specification changes, plant transfers, and business continuity initiatives
Manage your own schedule to meet customer and business priorities
Track progress on trials and growth opportunities

Requirements

What you’ll need

Engineering or scientific degree (or equivalent industry experience)
1–2+ years of experience in flexible packaging or packaging machinery
Good understanding of converting processes and filling/packaging equipment
Knowledge of packaging validation procedures
Strong technical troubleshooting and problem-solving skills
Excellent communication skills with a customer-focused mindset
Ability to work independently in a fast-paced environment
High level of organization, rigor, and attention to detail
Fluent in French and English (additional European languages are a plus)
Willingness to travel up to 70% across the region

Benefits

Comp & perks

Exposure to diverse packaging technologies and manufacturing environments
High level of autonomy in a field-based role
Direct impact on customer performance and product success
Opportunities to grow technical expertise and advance your career within a global leader

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical SupportTroubleshootingPackaging ValidationData AnalysisConverting ProcessesFilling EquipmentPackaging MachineryRoot Cause AnalysisQuality ControlTrial Management

Soft Skills

Excellent CommunicationCustomer-Focused MindsetOrganizational SkillsAttention to DetailAbility to Work Independently

Certifications

Engineering DegreeScientific Degree