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About the role
Key responsibilities & impact- Ensure that new specifications are project managed and raised correctly on the computer system.
- Seek out new business opportunities from existing designated accounts and increase sales revenue and profitability.
- Attend meetings, whether in the UK or abroad, with customers and obtain full customer project briefs and provide accurate quotations.
- Proactively manage and progress quotations from point of enquiry through to a win / lose outcome.
- Provide technical feedback to customers as required regarding our products.
- Manage internal meetings ensuring they are documented so that key personnel at Amcor are aware of what is required on projects.
- Submit a monthly feedback report to the Commercial Operations Manager.
- Monitor stocks and payment and ensure agreed terms are adhered to, and to liaise closely with the Finance Department in order to minimise credit exposure risk.
- Provide information as requested relating to all areas of the business in terms of forecasts and turnover.
- Identify opportunities for the development of standard or bespoke products and services that meet both the existing and future aspirations of the customer base.
- Liaise with the Planning & Distribution department so as to ensure that customer orders are processed smoothly and accurately, and that accurate delivery dates are acknowledged in a timely fashion.
Requirements
What you’ll need- GCSE Maths and English, Grade A*-C/4-9 (or equivalent)
- Previous experience of working in a customer service role
- Capable of working under pressure, remaining calm and in control with the ability to meet tight deadlines.
- Competent in the use of the Microsoft Office suite of applications.
- The ability to communicate effectively and in a professional and positive manner, verbally and in writing, at all levels within the company, and with customers.
- Is able to work effectively as part of a team to achieve required objectives.
- The ability to manage a project.
- Demonstrable competence of managing customer accounts
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer account managementquotation managementtechnical feedbackstock monitoringfinancial liaisonproduct development
Soft Skills
communicationteamworkability to work under pressuretime managementprofessionalism
Certifications
GCSE Maths and English, Grade A*-C/4-9 (or equivalent)