Oversee ongoing maintenance for key ValuePlus Enablers tools—including Salesforce (primary focus), SalesLoft, Crystal, and BombBomb—ensuring accurate access, strong data integrity, timely issue resolution, and reliable reporting and dashboards, as well as lead their effectiveness by delivering training, coaching, and ongoing support to cross‑functional teams.
Act as the central point of contact for commercial teams, providing timely and effective ad‑hoc support across all enabler platforms.
Serve as a key liaison with IT and team members for system troubleshooting, support, and continuous improvement initiatives.
Act as the primary resource for SFDC guidance within the Business Group, ensuring process alignment and driving system improvements based on commercial needs.
Collaborate globally across Business Groups to maintain SFDC consistency, particularly within Flexibles.
Build strong cross‑functional relationships through clear communication, proactive engagement, and consistent service delivery.
Contribute to the development of key reports and dashboards that strengthen business intelligence and support leadership decisions.

Requirements

Bachelor’s degree in applied marketing, business administration, finance, engineering or related field
Minimum 5 years of experience in Commercial roles (Sales, Marketing, Controlling, Customer Service).
Salesforce Business Administrator certification is preferred.
Preferably strong knowledge of packaging business or related industries such as consumer goods or process industries
We are seeking a dedicated individual who is committed to staying in this role for a minimum of 2 years to ensure continuity and stability in our team

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceSalesLoftCrystalBombBombdata integrityreportingdashboardssystem troubleshootingbusiness intelligence

Soft Skills

communicationproactive engagementrelationship buildingcoachingtrainingsupportcollaboration

Certifications

Salesforce Business Administrator certification