Customer Service Representative
Amcor
full-time
Posted on:
Location Type: Hybrid
Location: Lugo • 🇮🇹 Italy
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERPSFDC
About the role
- Manage end to end order management, from order placement through to delivery
- Works closely with various functional areas to monitor customer requirements
- Prepares for and leads yearly performance reviews with customers
- Acknowledge customers complaints and ensure prompt feedback
- Initiate the request for credit and debit notes in collaboration with the finance function
Requirements
- 1+ years of experience in similar position, preferably in a packaging or manufacturing environment
- Experience of SAP and Salesforce.com preferred
- Strong Excel skills appreciated
- Fluent in English, Italian – nice to have
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order managementSAPSalesforce.comExcel
Soft skills
customer servicecommunicationcollaborationperformance review