Collections Intern

Amcham-Brasil

Estagiário(a) de Cobrança auxiliando a equipe de Customer Success com tarefas relacionadas à adimplência nacional. Oportunidade em ambiente colaborativo e dinâmico na Amcham Brasil.

Posted 6/5/2026internshipSão Paulo • 🇧🇷 BrazilEntry LevelWebsite

About the role

Key responsibilities & impact

Monitor and manage payment compliance for membership fees across the national member portfolio.
Track the issuance and delivery of billing documents (including boletos), debit notes, receipts, etc.
Assist with collection processes for delinquent accounts, supporting negotiations and tracking the deadlines defined in each billing cycle (collections follow-up schedule).
Help update and maintain data in the Protheus system, including payer information, payment methods, dispatch timelines, and member record adjustments for billing automation when necessary.
Support the management and maintenance of collections information in Power BI, contributing to monitoring reports and forecasting.
Collaborate with regional Customer Success teams by monitoring customer cases, supporting joint problem-solving for more complex situations, and contributing to the achievement of the area’s goals.

Requirements

What you’ll need

Currently enrolled in a bachelor's degree program in Business Administration, Accounting, Financial Management, or related fields.
Expected graduation date June 2028 or later.
Availability to work in a hybrid model — on-site three times per week.
It is very important that you:
Communicate clearly and objectively, both verbally and in writing.
Are proactive, curious, and engaged to promote continuous improvement.
Manage time and priorities effectively, always attentive to pre-established deadlines.
Work well in a team in a constructive, respectful manner to achieve shared results.
Are organized and able to handle multiple tasks.
Can solve challenges in a simple and practical way.

Benefits

Comp & perks

💰 Internship stipend
🏥 Health benefits
🍽️ Multi-benefit card for meal and food allowances
🚌 Transportation allowance
🏋️‍♂️ Wellhub
🎉 Birthday day off
☕ Breakfast provided: bread, butter, coffee, milk, chocolate milk
🍎 Afternoon fruit
💛 Well-being program
🐾 Pet Love
🪪 SESC membership credential
🛡️ Group life insurance
🌍 Access to Amcham Brazil training programs
😌 Year-end break.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payment compliancebilling automationcollections processesdata managementfinancial managementaccountingreportingforecasting

Soft Skills

clear communicationproactivetime managementteamworkorganizational skillsproblem-solvingcuriosityengagement