• Management and relationship handling of a B2B client portfolio (small, medium, and large companies)
• Management of targets and results
• Conduct follow-ups on renewals
• Mapping and identifying new business opportunities
• Lead and facilitate meetings
• Collaborate with internal teams (events & content, finance, sponsorship, etc.)
• Participate in events, committees, and seminars

Requirements

Bachelor's degree completed or in progress
Proficiency with Microsoft Office (Office suite)
Experience in customer service / account relationship management
Availability to work in a hybrid model — onsite 3 days per week
PLUS:
Experience building relationships with companies.
IT IS VERY IMPORTANT THAT YOU:
Be proactive, curious, and engaged in achieving goals and results;
Be adaptable and dynamic to interact and negotiate with companies across multiple sectors;
Be motivated by challenges;
Put the client at the center of your actions;
Have clear and objective written and verbal communication;
Be able to work collaboratively in a constructive and respectful manner to achieve shared results.

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

customer service
account relationship management
B2B client management
target management
business opportunity mapping
meeting facilitation
event participation
committee involvement
seminar participation

Soft Skills

proactive
curious
engaged
adaptable
dynamic
motivated by challenges
client-centered
clear communication
objective communication
collaborative

Certifications & Qualifications

Bachelor's degree

Junior Customer Success Analyst

Customer Success Analyst – Junior