AMC Health

General

• Serve as the primary point of contact for newly referred patients.
• Provide patient outreach, registration, enrollment, and telephonic engagement.
• Support patients with chronic conditions like CHF, COPD, diabetes, and hypertension.
• Build trust and demonstrate empathy with patients.
• Clearly explain Remote Patient Monitoring (RPM) services.
• Ensure smooth and compliant enrollment processes.
• Collaborate with nurse care managers and other clinical team members.
• Document patient information accurately in EHR.

Telephonic Health Services Coordinator

• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs
• Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes

Telephonic Nurse Care Associate

• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
• Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols.
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.

Nurse Care Associate

Sales

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business.
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Successfully manage Sales Directors-RHT to achieve their territory goals and objectives.
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners and the state HHS agencies.
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams.
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative.
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact.
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer specific voice-of-customer insights to inform product development and go-to-market strategy
• Work collaboratively with an RFP team to create account specific responses, using local knowledge and relationships to create a successful bid response.
• Manage additional Sales Directors RHT via employee reviews, education and training, regular review sessions and professional growth opportunities.
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning
• Attend company approved industry meetings, regional events and conventions.

Regional Sales Manager

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business.
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Successfully manage Sales Directors-RHT to achieve their territory goals and objectives.
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners and the state HHS agencies.
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams.
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative.
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact.
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer specific voice-of-customer insights to inform product development and go-to-market strategy
• Manage additional Sales Directors RHT via employee reviews, education and training, regular review sessions and professional growth opportunities.
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/lead follow up, sales process management, account capture, and increasing year-over-year business
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Successfully manage Sales Directors-RHT to achieve their territory goals and objectives
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners, and the state HHS agencies
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer-specific voice-of-customer insights to inform product development and go-to-market strategy
• Work collaboratively with an RFP team to create account-specific responses, using local knowledge and relationships to create a successful bid response
• Manage additional Sales Directors-RHT via employee reviews, education and training, regular review sessions, and professional growth opportunities
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning
• Attend company-approved industry meetings, regional events, and conventions.

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business.
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Successfully manage Sales Directors-RHT to achieve their territory goals and objectives.
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners and the state HHS agencies.
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams.
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative.
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact.
• Position AMC Health as a strategic growth partner and trusted advisor, not a vendor
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer specific voice-of-customer insights to inform product development and go-to-market strategy
• Work collaboratively with an RFP team to create account specific responses, using local knowledge and relationships to create a successful bid response.
• Manage additional Sales Directors RHT via employee reviews, education and training, regular review sessions and professional growth opportunities.
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning
• Attend company approved industry meetings, regional events and conventions.

• The Regional Sales Manager (RHT) is a strategic, revenue-impacting leader responsible for complete territory sales management, customer support and long-term value realization across AMC Health's provider and payvider portfolio and management of other Sales Directors-RHT.
• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business.
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Successfully manage Sales Directors-RHT to achieve their territory goals and objectives.
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business.
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Successfully manage Sales Directors-RHT to achieve their territory goals and objectives.
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners and the state HHS agencies.
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams.
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative.
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact.
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer specific voice-of-customer insights to inform product development and go-to-market strategy
• Manage additional Sales Directors RHT via employee reviews, education and training, regular review sessions and professional growth opportunities.
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning
• Attend company approved industry meetings, regional events and conventions.

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners and the state HHS agencies
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact
• Position AMC Health as a strategic growth partner and trusted advisor, not a vendor
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer specific voice-of-customer insights to inform product development and go-to-market strategy
• Work collaboratively with an RFP team to create account specific responses, using local knowledge and relationships to create a successful bid response
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning
• Attend company approved industry meetings, regional events and conventions

Sales Director

• Develop and deliver on a territory strategic sales plan that creates account opportunities through cold calling/ lead follow up, sales process management, account capture and increasing year-over-year business.
• Own a portfolio of provider accounts with full accountability for retention, renewal, and revenue expansion
• Develop and execute account-specific growth strategies aligned to client goals and AMC Health capabilities
• Identify and drive upsell, cross-sell, and new program adoption opportunities
• Serve as the primary executive-level relationship owner across assigned accounts
• Build trusted partnerships with clinical, operational, and financial stakeholders
• Lead quarterly business reviews (QBRs) and strategic planning sessions
• Work with state health agencies
• Lead and coordinate the requirement elements of a successful program with other providers, potential partners and the state HHS agencies.
• Lead growth strategy, pricing discussions, and contract negotiations in partnership with sales leadership and customer satisfaction teams.
• Proactively manage contract timelines, risk mitigation, and expansion pipelines
• Maintain accurate forecasting and pipeline visibility in CRM (HubSpot)
• Translate clinical and operational outcomes into compelling, data-driven value narratives that support the RHT initiative.
• Partner with Clinical and Analytics teams to demonstrate ROI, patient outcomes, and program impact
• Position AMC Health as a strategic growth partner and trusted advisor, not a vendor
• Collaborate with Sales, Clinical, Product, Operations, and Finance to deliver seamless client experiences
• Act as a senior escalation point to ensure timely and effective resolution of issues
• Provide customer specific voice-of-customer insights to inform product development and go-to-market strategy
• Work collaboratively with an RFP team to create account specific responses, using local knowledge and relationships to create a successful bid response.
• Stay current on Rural Health Transformation, RPM, digital health, value-based care, and virtual care trends
• Leverage market insights to identify new growth opportunities and strengthen client positioning
• Attend company approved industry meetings, regional events and conventions.