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Telephonic Nurse Care Associate
AMC HealthTelephonic Nurse Care Associate providing chronic care support through remote patient monitoring. Collaborating with interdisciplinary care teams to enhance patient engagement and improve outcomes.
About the role
Key responsibilities & impact- Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
- Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols.
- Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
- Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
- Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
- Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.
Requirements
What you’ll need- Active LPN/LVN license in good standing.
- 5+ years of clinical experience , including 3+ years in care coordination, telehealth, home care, or chronic disease management.
- Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred.
- Strong telephonic communication, patient education, and motivational interviewing skills.
- Experience using EMR/EHR systems and comfort working in a technology-enabled care environment.
- Ability to work independently in a structured remote clinical workflow.
Benefits
Comp & perks- Fully remote clinical role supporting patients nationwide
- Opportunity to work at the forefront of virtual care innovation
- Collaborative interdisciplinary care teams
- Meaningful work improving patient outcomes every day
- Growth opportunities within expanding virtual care programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical outreachbiometric alerts reviewpatient educationdocumentation in EMRcare coordinationtelehealthchronic disease managementmotivational interviewingmonitoring compliance
Soft Skills
telephonic communicationpatient coachingcollaborationindependent workorganizational skills
Certifications
LPN licenseLVN license