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AMC Health

Health Services Coordinator

AMC Health

Telephonic Health Services Coordinator managing patient outreach and enrollment for Remote Patient Monitoring programs at Advanced Monitored Caregiving Inc. Collaborating with clinical teams to support patient engagement and care goals.

Posted 6/24/2026full-timeRemote • Alabama • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Serve as primary point of contact for newly referred patients
  • Conduct outbound outreach to explain Remote Patient Monitoring programs
  • Engage patients telephonically to establish rapport and encourage participation
  • Document patient information in the electronic health record (EHR)
  • Collaborate with nurse care managers to support patient care goals
  • Respond to inbound inquiries and initiate communications with patients and providers

Requirements

What you’ll need
  • Completion of a Medical Assisting program accredited by CAAHEP or ABHES
  • At least six (6) months of experience performing general duties as a Medical Assistant or three (3) years experience working in a clinic or comparable healthcare setting with direct patient contact
  • Knowledge of medical terminology and prior experience using electronic health record (EHR) systems
  • Bilingual (Spanish) preferred
  • Active CNA certification or equivalent certification (e.g., Pharmacy Technician), in good standing

Benefits

Comp & perks
  • Health insurance
  • Remote work options
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Medical AssistingElectronic Health Record (EHR)Medical Terminology
Soft Skills
CommunicationPatient EngagementRapport BuildingCollaboration
Certifications
CNA CertificationPharmacy Technician Certification