Clinical Science Liaison

Ambry Genetics

Clinical Science Liaison providing real-time clinical support and interpretation of results for Ambry’s clients. Collaborating with internal teams to optimize client support and educational resources.

Posted 7/29/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical genetic testing and genetic counseling, with strong communication and organizational skills to effectively support providers and clients. Proficient in Microsoft Office and familiar with various lab techniques to enhance client interactions and resource development.

Highest-signal resume keywords

Master's Degree In Genetic CounselingBoard Certification In Genetic CounselingClinical Genetic Testing KnowledgeStrong Communication SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Genetic TestingGenetic CounselingNGSSanger SequencingExome Sequencing

Soft Skills

Organizational SkillsCollaborationIndependent Work

Tools & Technologies

Ambry Portal

Certifications & Qualifications

Board Certification In Genetic Counseling

Industry Keywords

Genomic SciencesClinical OfferingsClient FeedbackProcess ImprovementsPre-Test Education

About the role

Key responsibilities & impact

Provide real-time case-level clinical and technical support to providers calling into Ambry’s main line or reaching out through Ambry Portal and liaise between clients, genomic science liaison (GSL), and laboratory (e.g. Reporting, Lab Directors, Genomic Sciences, and Accessioning)
Recognize appropriately relay client feedback and trends that indicate areas for improvement such as process improvements, training needs, educational ideas, marketing needs, changes to test offerings, or overall improvement to the Ambry brand
Provide backup clinical and technical support to providers, Account Executives (AE), and Account Specialists (AS) when the local GSL is unavailable
Document client interactions in appropriate systems and update the local GSL and/or AE when appropriate
Maintain an up-to-date knowledge of all of Ambry’s clinical offerings, including the differences and similarities between products, as well as the standard processes and policies
Identify the need for and help develop resources for the CSL and GSL teams
Other duties as assigned. This may include assisting with the creation of slide decks to be used in the field and/or providing pre-test education to patients

Requirements

What you’ll need

Master’s degree or higher in genetic counseling, human genetics, or other healthcare field
MS in genetic counseling preferred, board certification a plus
Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics
Must have strong communication and organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members
Strong working knowledge of Microsoft Office
Basic knowledge of various lab techniques (i.e. NGS, Sanger sequencing, exome sequencing, etc)

Benefits

Comp & perks

medical
dental
vision
FSA
paid sick leave
generous paid time off (PTO) program