Product Operations

Ambrook

Product Operations role at Ambrook, rebuilding financial infrastructure for family-run businesses. Owning customer experience and identifying scalable solutions within product operations.

Posted 8/1/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $112,000 - $215,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer empathy and ownership while employing systems thinking to build scalable internal processes. Capable of validating and launching new opportunities with a focus on outcomes and agency.

Highest-signal resume keywords

Customer EmpathyOwnershipSystems ThinkingBuilder MentalityOutcome Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Industry Keywords

Customer ExperienceInternal ProcessesPrototypingMetricsOperating Principles

About the role

Key responsibilities & impact

Own a slice of the customer experience
Identify and ship small fixes
Prototype agentic workflows with customers
Build internal processes that scale the team
Define the vision, metrics, and operating principles for the slice of the business you own
Validate and launch new opportunities with existing customers

Requirements

What you’ll need

Strong customer empathy
Ownership
Systems thinking
Agency
Builder mentality
Outcome orientation
Technical or operational spike

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) with matching contribution
Flexible vacation time
Flexible work hours
Work-from-home/remote office stipend
Wellness stipend
Professional development stipend