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Citrix Virtual Desktop Engineer, Pharma
Ambit IberiaCitrix Virtual Desktop Engineer supporting and optimizing virtual desktop environments within a global enterprise. Ensuring performance and providing expert-level support for complex issues in a hybrid setup.
Tech Stack
Tools & technologiesAnsibleAzureCitrixServiceNowTerraform
About the role
Key responsibilities & impact- Manage incident resolution for Citrix virtual desktop environments, ensuring timely and effective support.
- Administer and optimize virtual desktop infrastructures, including user profiles and access policies.
- Monitor system performance and ensure high availability and reliability of VDI environments.
- Automate routine operational tasks using PowerShell and Infrastructure as Code tools.
- Collaborate with networking, security, and identity teams to ensure seamless service delivery.
- Lead the resolution of complex technical issues and provide expert-level support.
- Maintain and create technical documentation for architecture, processes, and operational procedures.
- Contribute to the continuous improvement of virtual desktop services and automation practices.
Requirements
What you’ll need- Microsoft and Citrix certifications (e.g., AZ-140, MS-102)
- Strong experience with Citrix Virtual Desktop environments
- Knowledge of ITIL methodologies and experience working in Agile/SCRUM environments
- Experience with ServiceNow for incident and service management
- Hands-on experience with automation tools such as Ansible and Terraform
- Strong scripting skills (PowerShell preferred)
- Experience managing user profiles and access policies
- Strong analytical and troubleshooting skills
- Ability to work in global, cross-functional teams
- Professional-level English communication skills
- Nice to have: Bachelor’s degree in Computer Science or equivalent.
- Experience with FSLogix and conditional access policies.
- Knowledge of Azure Files, NetApp, or similar storage solutions.
- Experience with additional IaC and scripting tools (ARM, Bicep, Ansible).
- Experience working in large-scale enterprise environments.
Benefits
Comp & perks- Ticket restaurant included in-office hours
- Flexible Retribution Program (Urban Sports Club)
- Learning & Development
- Friend Referral Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Citrix Virtual DesktopPowerShellAnsibleTerraformFSLogixAzure FilesNetAppARMBicepITIL
Soft Skills
analytical skillstroubleshooting skillscommunication skillscollaborationleadershipcross-functional teamworkcontinuous improvementdocumentation
Certifications
AZ-140MS-102Bachelor’s degree in Computer Science