Amaze Health

Account Manager

• Serve as the primary point of contact for assigned client accounts
• Build strong, long‑term relationships by understanding client goals, benefits structure, and service expectations
• Lead client onboarding, implementation, and ongoing engagement efforts
• Maintain regular, proactive communication to ensure clients feel supported and informed
• Support clients with questions related to benefits, healthcare services, or plan offerings
• Guide clients through processes, timelines, and best practices to ensure successful adoption
• Respond promptly and professionally to client inquiries, requests, and concerns
• Identify potential issues early and coordinate with internal teams to resolve them
• Accurately manage client information, benefits details, documentation, and timelines
• Ensure client communications, materials, and follow‑ups are complete, accurate, and polished
• Maintain detailed and up‑to‑date client records in internal systems
• Coordinate cross‑functionally to ensure commitments are met on time and to standard

Bilingual Account Manager – Benefits, Healthcare