Customer Service Professional – Phone, Chat, Email

Amaz Property Management

full-time

Posted on:

Location Type: Remote

Location: Alabama • United States

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Salary

💰 $40 - $45 per hour

About the role

  • Respond to phone, chat, and email inquiries in a timely and professional manner
  • Provide accurate and helpful information to clients and tenants
  • Assist with general inquiries, maintenance requests, and lease inquiries
  • Troubleshoot and resolve any customer service issues
  • Maintain a high level of customer satisfaction and ensure a positive customer experience
  • Collaborate with team members to ensure all inquiries are handled efficiently and effectively
  • Keep detailed records of all customer interactions and follow up as needed
  • Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants
  • Assist with other administrative tasks as needed

Requirements

  • High school diploma or equivalent
  • Previous customer service experience, preferably in a remote setting
  • Excellent communication skills, both written and verbal
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving skills
  • Proficient in using various computer programs and systems
  • Ability to work independently and in a team environment
  • Availability to work a full-time schedule, including some evenings and weekends as needed
Benefits
  • Competitive salary
  • Work from the comfort of your own home
  • Comprehensive training and support
  • Opportunities for career growth and development
  • Collaborative and supportive work environment
  • Paid time off and holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillsproblem-solving skillsmultitaskingprioritizationcustomer serviceteam collaborationindependencecustomer satisfaction
Certifications
high school diploma