Client Success Advocate
Orion
Senior Product Manager
Amalgamated Bank
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $135,000 - $150,000 per year
Job Level
Senior
About the role
- Serve as product SME and product owner across Amalgamated Bank’s product sets, e.g., digital and lending solution, as well as treasury management products
- Partner with key business stakeholders on product positioning and key business strategies
- Develop product roadmap by taking an “outside-in” view
- Ensure compliance with all Bank policies and regulatory standards
- Identify client needs and end-to-end client experience for banking products in-scope
- Responsible for understanding the Bank’s niche market and competitive landscape
- Identify new and emerging banking industry and technology trends
- Implement end-to-end product development and enhancement initiatives
- Execute revenue initiatives to increase product revenue and profitability
- Develop rigorous business case for new product development and enhancements
- Define grounded, rigorous business requirements in conjunction with cross functional teams
- Develop key product features & functionality considering return on investment and client needs
- Manage product profitability throughout life cycle
- Work with Technology, Operations, Risk, Business, PMO and other internal and 3rd party resources to effectively adhere to Product Lifecycle Process
- Manage and improve related product vendor relationships
- Partner with Marketing and other key stakeholders on product campaigns, collateral, and communication
- Provide ongoing product training to internal and external clients
- Oversee development of product documentation, FAQs, and reference materials
Requirements
- Bachelor’s degree or equivalent experience
- Strong analytical approach, comfortable with modeling
- Minimum 3-5 years in a direct product management and/or management consulting role
- Minimum 3-5 years of related experience in Commercial Banking or Treasury Services
- Strong understanding of banking product offerings preferred
- Bank-wide system and platform implementation and migration experience preferred
- Experience managing third party digital banking platforms and solutions preferred
- Experience with vendors including Q2, FIS and Salesforce preferred
- Ability to work effectively as part of a team to drive projects and deliverables
- Excellent communication skills, ability to manage internal and external relationships effectively
- Strong planning and project organizing skills
- Demonstration of initiative and innovation to resolve issues rapidly
- Fluency in Microsoft Office including advanced Excel
- Comfortable working from home, and working remotely; need to be able to use technology remotely, connect to networks, use applications remotely
- Amalgamated Bank does not sponsor applicants for work visas
