Amalgamated Bank

ACH Administrator

Amalgamated Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $48,000 - $55,000 per year

Job Level

Mid-LevelSenior

About the role

  • Download and process ACH pension and payroll files using approved secure transmission programs
  • Schedule files to appropriate sending points and comply with Federal Reserve and FIS ACH deadlines
  • Enforce all Bank ACH security and operating procedures and report violations
  • Research and resolve customer discrepancies, modification requests, deletions and reversals
  • Contact clients regarding unprocessed and rejected items; follow up with relationship managers to resolve funding issues
  • Process holds, customer notes, special instructions, errors; track and archive supporting documents
  • Assist with ACH reporting requirements and prepare reconciliations and settlements for origination activity and exceptions
  • Review and research unposted/unprocessed item reports and correct/return items as necessary
  • Receive, research and process stop automatic debits and account blocks
  • Research and process reclamation requests, affect offsetting entries and create tracking logs
  • Prepare communication/reporting for originations, exceptions and reclamations
  • Communicate with customers and branches to resolve problems and follow up on outstanding issues
  • Cover wire transfer related tasks and monitor internet banking email inquiries and enrollments
  • Control and maintain activity records, enforce departmental controls, audit and security policies
  • Maintain, backup and archive files; prepare electronic and document files for offsite storage
  • Maintain pre-authorized EFT files, prepare tickets, letters and memos as required
  • Act as backup for all Electronic Banking Department functions and cross-train in existing and future functions
  • Perform various clerical duties as directed by manager

Requirements

  • High School diploma or equivalent
  • Good verbal, written and interpersonal communication skills
  • Knowledge of ACH rules and procedures
  • Thorough knowledge of MS Word, Excel and Access
  • Excellent data entry skills
  • Good mathematic and investigative skills