Amadeus

Lead Product Manager, Payment Orchestration, Operations

Amadeus

full-time

Posted on:

Location Type: Hybrid

Location: Madrid • Spain

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Define and lead the evolution of our Payment Orchestration capabilities and Operations services to better serve Customer Verticals and Amadeus business lines across both Pay In and Pay Out ecosystems.
  • Set the vision and roadmap; align with Outpayce, FinHub, and Vertical strategies; prioritize using customer insights, market data, risk, and return on investment (ROI).
  • Partner with Outpayce R&D teams in an agile environment to confirm priorities and manage product enhancements; oversee deliveries from product definition through release, ensuring end-to-end solution consistency and coordinating impacts with other Product Domains and Delivery and Implementation functions.
  • Partner with Product Marketing on go-to-market strategy and deployment plans for minimum viable product (MVP) pilots and full-solution launches; drive product readiness activities with Legal, Operations, Finance, and Customer Care; supervise post-launch activities (e.g., booking volumes, production issues, customer feedback) and adjust the roadmap as needed.
  • Lead and support a team of four Product Managers and Product Owners on prioritization, discovery, and decision-making; set standards for product quality and execution discipline; foster collaboration by facilitating regular feedback sessions and implementing action plans; grow and retain talent by setting clear objectives and expectations, providing constructive feedback, and creating personal development plans with at least three follow-up sessions per year; measure product management performance using Department key performance indicators (KPIs) for prioritization, execution, and post-launch monitoring.
  • Act as Business Owner across Outpayce delivery trains (our internal cross-functional delivery programs) to ensure roadmap execution aligns with FinHub and Vertical strategies and that cross-domain dependencies are managed effectively.

Requirements

  • Significant experience (for example, 8+ years) building and successfully launching software products in a leading role , ideally with direct experience in the travel and payments industries.
  • Demonstrated experience working cross-functionally and across borders, drawing on broader teams to execute strategies effectively; familiarity with agile ways of working is a plus.
  • Leadership and stakeholder-influencing skills; ability to translate complex topics into clear, plain language for diverse audiences; experience operating in complex, matrixed organizations; accountability and a proactive approach; change management and flexibility, including openness to new ideas and continuous improvement.
  • Strong business understanding of the travel industry, payments, and merchant capabilities; customer and value focus, including business case creation and ROI-driven prioritization; ability to balance short-term delivery and long-term platform health; structured decision-making under uncertainty; conflict resolution across product, research and development (R&D), legal, and commercial teams.
  • Multicultural sensitivity and global collaboration skills, with a track record of working inclusively across different cultures and time zones.
Benefits
  • A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
  • A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
  • A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
  • A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
  • A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
  • A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementsoftware product launchagile methodologiesbusiness case creationROI-driven prioritizationchange managementstructured decision-makingconflict resolutionperformance measurementcustomer insights
Soft Skills
leadershipstakeholder influencingcommunicationcollaborationflexibilityproactive approachmulticultural sensitivityaccountabilitycontinuous improvementteam management